Cancellation/Reschedule Policy

As a courtesy, you will receive a confirmation of your reservation via text/e-mail prior to your arrival.

Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for multiple services lasting 2 hours or more. Insufficient notices to cancel or reschedule reservations are subject to charges of $25 per service or up to full service value. All no show reservations will be assessed a charge at full value of services.

All cancellations must be communicated directly to the salon receptionist via phone. 317.564.8279 

 In the event that you are running late, we have a 15 minute grace period given that you've called and notified the front desk. Otherwise, we will need to reschedule your appointment and a fee will incur. 

 

SUMMARY

- A credit card is required on file for all appointments.

- A 24-hour advance notice is required.

- A 48-hour advance notice is required for multiple scheduled services.

- Insufficient notices are subject to charges up to full service value.

- All no show reservations will be assessed a charge at full value of services.

- All cancellations must be communicated directly to the salon receptionist via phone.

- Confirmation of reservations are made prior to scheduled services.

 

Thank you for you cooperation and understanding!